Manufacturing CRM for every customer, quote and order

The best CRM for manufacturing companies follows long deals with several decision-makers, applies each customer’s agreed prices, and works beside the ERP that runs production and stock. It should also quote in your customers’ languages and currencies. Tribe covers each of these, with sales orders and stock that sync with Microsoft Business Central and Exact Online.

No. As a manufacturing CRM, Tribe handles the commercial side: accounts, deals, quotes and sales orders. Your ERP keeps production, stock and finance. Tribe syncs relations, products, invoices, sales orders and stock with Microsoft Business Central, and with Exact Online, where Exact Online Handel adds stock and price list sync. SnelStart and Odoo connect through the Marketplace, and other systems through the open API.

Yes. Tribe connects with Merkato, so configured products, prices and quotes reach the sales opportunity in Tribe. Other CPQ (configure, price, quote) tools can connect through the open API. From there, the quote follows the same route to a sales order and your ERP.

Yes. Price lists set prices per customer, customer segment, quantity or period, and Tribe applies the right price as soon as a product is added to a quote. If you use Exact Online Handel, customer-specific price lists can sync from Exact.

Yes. Food and drink producers and ingredient suppliers use Tribe to manage relationships with retailers, foodservice companies, distributors and direct accounts. Tribe handles the commercial side, from samples and quotes to orders and renewals, and works beside your traceability and production systems.

Teams and roles in Tribe decide which colleagues can see and change each account’s data. efficy, the company behind Tribe, holds ISO 27001 and ISO 27701, the international standards for information security and privacy, and they cover every efficy product. Your data is hosted in EU data centres, and administrators can require two-factor authentication, set password rules and connect single sign-on with Microsoft Entra ID or Google Workspace.

Onboarding starts from your products, price agreements and sales process, and the support you get grows with your plan. On Essential, you get started with the Tribe knowledge base and live chat in your own language. On Advanced, a remote account manager can guide your setup, depending on your contract. On Ultimate, a dedicated account manager works with you from the start. On every plan, you can bring your customers, suppliers and opportunities across from Excel or any system you use today.