efficy Group
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The all-in-one CRM for transport & logistics

Win more contracts. Retain more shippers. Grow with confidence.

In logistics, customer knowledge often leaves when account managers do. Tribe CRM keeps shippers, quotes, and contracts in one system, so your team wins more business and protects margins.
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Win more contracts. Retain more shippers. Grow with confidence. 

Ready to experience the ultimate CRM for transport & logistics? Join thousands of users across Europe.
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The challenges for transport & logistics companies

❌ Account managers leave and customer knowledge goes with them.

❌ Quotes go out but follow-ups don't happen.

❌ Sales and operations work in silos. No clear view of the customer.

❌ Some companies request prices but never order. No way to tell the difference.

❌ Key accounts get treated like one-time shippers.

❌ Growth depends on referrals. No structured way to find new shippers.

Tribe solves this with one platform that connects your entire commercial operation.
“With Tribe CRM, transport companies gain control over their customers and commercial processes: a single, central view of the customer, less manual work, no missed opportunities, and a focus on what truly matters.”
Tom Wulms • Senior Sales Account Executive at Tribe CRM

Why Tribe CRM works for transport & logistics:

✅ Shippers, carriers, and partners in one place: No more digging through emails or asking colleagues. Everyone sees the same customer info.

✅ Track every quote from price request to order: See which quotes are pending, won, or lost. Know who actually places orders vs. who just requests prices.

✅ Keep key accounts from slipping to competitors: Full history of rates, conversations, and agreements. Spot at-risk relationships early.

✅ Find new shippers with AI: Our Sales Agent identifies prospects and drafts outreach – so your team spends less time researching.

✅ Works how your team works: Custom fields, pipeline stages, and workflows – no developers needed.

✅ Your team will actually use it: Clean interface, no training required. If they can use email, they can use Tribe.

✅ European, affordable, GDPR-compliant: Data stays in Europe. Transparent pricing. No surprises.


Discover more Functionalities→

Tribe CRM vs. other CRM software

🔗 All included – customers, quotes, communications, invoicing
🤝 Simple interface & local support
⚙️ Flexible without being complicated  
💰 Transparent pricing for growing businesses
🚀 Built for European companies

See how Tribe compare→

Trusted by transport and logistics companies across Europe 

Stop losing freight to faster competitors.

Tribe CRM gives transport and logistics companies the tools to win more contracts, retain key accounts, and grow revenue – without the complexity or cost of enterprise software.

✅ Book a demo and see how Tribe handles customer management, quote tracking, and follow-ups for companies like yours.

✅ Prefer to explore first? Start a 14-day free trial and see why transport companies across Europe are switching to Tribe.

Start your free trial →

Frequently Asked Questions (FAQ)

Most transport companies track customers in spreadsheets, email, or their account managers’ heads. It works until you grow – then quotes get lost, follow-ups don’t happen, and key shippers don’t get the attention they deserve. 

A CRM like Tribe centralises everything: shipper details, rate history, communication logs, and quote status. When a shipper calls, anyone on your team knows exactly where things stand – what rates they’ve been quoted, whether they actually place orders or just request prices, and the full history of your relationship. 

Not at all. Smaller companies often see the biggest impact. When you have a lean team handling dozens of customers and quotes, there’s no room for things to slip through. Tribe gives everyone visibility and ensures consistent follow-up. It’s quick to set up, easy to use, and priced fairly for growing businesses. 

A TMS focuses on operations – route planning, dispatch, tracking shipments. A CRM like Tribe focuses on relationships – winning new business, retaining customers, and growing accounts. Many transport companies use both: TMS for operations, CRM for commercial growth. Tribe integrates with your existing tools so data flows smoothly.

Yes. Tribe connects with tools transport companies use: Office 365, Gmail, Google Calendar, and accounting software like Exact Online, Sage, and e-conomic. For transport-specific systems like TMS, Tribe offers custom integrations via our native API. Learn more here → 

Yes. You can create quotes, track their status, and convert won quotes into ongoing customer relationships. You’ll also see which companies actually place orders vs. those who only request prices – so you know where to invest your time. 

Yes. Tribe is a European CRM (part of efficy) with over 40 years of experience, fully GDPR-compliant with data hosted within Europe. Your customer data stays safe and within EU jurisdiction. 

Yes. Tribe CRM is available in English, Dutch, French, Spanish, Swedish, Norwegian, Danish, and Finnish – ideal for international transport operations. 

Our Europe-based team is here to help. Contact us →