Are you ready for a CRM with AI?
14 day free trialProactive customer relationship management
Transform your customer relationship management with our AI-powered sentiment analysis. Our cutting-edge software scans incoming emails to accurately gauge customer sentiment, providing you with important insights. By understanding your customers' emotions, you can proactively address their needs and enhance satisfaction. With AI sentiment analysis you can empower your team to prioritise responses, identify potential issues, and build stronger relationships. Stay ahead of the game and ensure your customers feel valued and heard. Start elevating your CRM strategy today and turn every interaction into an opportunity for growth.
Prioritise before escalation
Imagine instantly knowing which incoming ticket has the highest priority from your customers’ perspective? Our advanced software scans incoming emails to review customer sentiment, eliminating the need for manual evaluation. Because you can quickly understand your customers' emotions you are able to prioritize responses by escalation level. This innovative tool provides instant insights, allowing your team to focus on your customer’s needs without the tedious task of sorting through messages. Saving you valuable time daily. Enhance efficiency, respond faster, and ensure your customers feel appreciated. Transform customer interactions with our AI sentiment analysis, saving you time and boosting productivity.
Trend analysis to track customer sentiment over time
Elevate your CRM strategy with our AI-powered sentiment analysis, featuring comprehensive trend analysis to track customer sentiment over time. Tribe CRM scans incoming emails, providing you with insights into how customer satisfaction evolves. Detect shifts in sentiment early and respond proactively. With detailed trend reports, identify patterns and act on opportunities as satisfaction levels grow. Allowing you to single out your happy customers in a campaign to gather reviews. Imagine the response rates. Transform your approach to customer relationship management by leveraging AI-driven insights to foster lasting loyalty.
AI sentiment analysis for your dashboards
Seamlessly integrate our AI-powered sentiment analysis into your views and widgets. Giving you real-time insights into customer satisfaction at your fingertips. Managers can effortlessly monitor trends and identifying opportunities and risks with ease. With sentiment data embedded directly into your dashboard you are on top of customer satisfaction and can react proactively to changes. Avoid negative reviews that could have been prevented if dealt with earlier.
This powerful tool enables you to make informed decisions, prioritise actions, and maintain strong customer relationships. Keep your business ahead of the curve.
This powerful tool enables you to make informed decisions, prioritise actions, and maintain strong customer relationships. Keep your business ahead of the curve.
AI sentiment analysis for Workflow Automations
Add the outcome of your AI-powered sentiment analysis, into your workflows. Tribe CRM scans incoming emails to evaluate customer sentiment, enabling automated responses to both happy and angry customers. Effortlessly create tasks for account managers to follow up with unsatisfied prospects, ensuring proactive engagement. By embedding sentiment analysis into your workflows, managers can streamline processes, improve efficiency, and maintain high levels of customer satisfaction. This technique allows you to automate responses, prioritize urgent issues, and enhance customer relationships with real-time insights. Making sure every customer interaction is handled with precision and care.
Don’t just believe us, believe our numbers
40 Years
Leading-edge experience
5.200+
Happy CRM customers
18.200+
CRM users
400+
Reviews of satisfied customers