Your telephony and Tribe are linked via our connection, so when a customer calls, you will see essential information straight on your screen. You can immediately open the client card and proceed with the relevant actions. Each call is registered under the client in Tribe. As a result, each and every phone call is meticulously documented.
Red Cactus
How the connection works
Advantages of the Integration
- Instantly identify the client who is calling and speak to them directly.
- No more typing callback requests, you can e-mail the client details immediately to your colleague by clicking a single button.
- Linkable with more than 30 telephony platforms, so not dependent on the telephony provider.
- With one click, all customer data is right in front of you in Tribe.
- Instantly see when and with which colleagues the caller has spoken in the previous three months.
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